Due to the cost of scheduling personnel and resources to support each tour as well as the loss of potential ticket sales once tour slots have been closed, Boulder Tours does not offer refunds on purchased tickets. Before purchasing tickets, please ensure that you and/or anyone you are purchasing tickets for will be able to attend the tour. If you have exceptional circumstances and you contact us at least one week in advance of the scheduled tour, we may be able to reschedule you for another tour (depending on tour availability).

Tours run rain or shine, except in the rare case of extreme weather. We will contact the person that purchased tickets with the phone number provided if we ever have to cancel a tour due to extreme weather conditions. You can also call 970-624-7049 prior to a tour to inquire about tour status.

Yes, cameras are allowed on the yours. We encourage and delight in ghost photography and videos.  If you capture any interesting pictures, please share them with us by posting on our facebook page!

It is up to the discretion of the parent. For concerned parents , please feel free to call us and we would be happy to provide more details. 

If you have a discount code, please enter it for each ticket that it applies to during checkout. If you have a gift card, click the “Apply a gift card” option during checkout. For gift certificates acquired before December 2017, you will need to call 970-624-7049 to redeem your gift certificate over the phone.

970-624-7049

Our ticketing system is through Fareharbor. Once you book your tour, you will receive an email confirmation of your tickets. Questions about your tickets? Call 970-624-7049.